WHMCS Notify Extended offers a unique approach to handling support ticket reminders. It’s called a ‘nag’. The settings for this can be found in the main configuration portion of our documentation.
If you want to utilize the Nag portion of WHMCS Notify Extended, you’ll need to take a few extra steps . Here’s what you need to do
- Upload the ‘cron’ directory to your your WHMCS cron directory.
If you’ve customized your cron directory , you’ll want to upload this stuff there. Otherwise, simply upload it to your whmcs directory (which should already have crons in it)
- Create a specific cron for this script
In your hosting account, you want a specific cron created just for this script. Here’s what we use, ourselves
* * * * * /usr/local/bin/php -q /home/username/whmcsdir/crons/notifyextended.php
Your path may vary
There you go, you’ve got your nag crons all setup, and you’re good to go